Refund & Return Policy

Refund & Return Policy — NutrivaGlow
Last updated: March 2026

  1. Digital Products

NutrivaGlow currently focuses on digital products (such as e‑books, guides, protocols, trackers, planners, and other downloadable or view‑only materials).

Because of the immediate nature of digital delivery, all sales of digital products are final and non‑refundable.

  • Once the download link or access to the digital content has been provided (for example, via on‑screen link or email), the service is considered fully rendered.
  • We do not offer refunds, returns, or exchanges for digital products, except where required by applicable law.
  1. Exceptions (Duplicate Purchase / Technical Issues)

We may consider exceptions in limited situations, at our sole discretion:

2.1 Duplicate Purchase
If you accidentally purchase the same digital product more than once using the same email address, please contact us with details and proof of duplicate charges. Once verified, we may issue a refund for the duplicate transaction.

2.2 Technical Access Issues
If you experience technical problems that prevent you from accessing your digital product (for example, a broken download link or file corruption), we will:

  • Work with you to restore access by re‑sending links or providing alternative formats where possible.
  • If we are unable to provide functional access after reasonable troubleshooting, we may, at our sole discretion, issue a refund.
  1. Physical Products (Future Use)

If NutrivaGlow offers physical products (such as supplements or physical books) in the future, the following general principles will apply and will be updated and clarified at that time:

  • Return Period: A defined number of days from delivery to initiate a return.
  • Eligibility: Items must be unused, unopened, and in their original packaging.
  • Refund Amount: Refunds may exclude original shipping and return shipping costs.
  • Return Shipping: Customers typically remain responsible for return shipping costs.

Currently, no physical products are sold through this website, so this section does not apply at this time.

  1. How to Request Support

If you need help accessing a digital product or believe you have made a duplicate purchase, please contact:

Email: support@nutrivaglow.com
Phone: +1 917 730 3927

Please include:

  • Your full name
  • Email address used at checkout
  • Order number (if available)
  • A brief description of the issue
  1. Refund Timeline

If a refund is approved as an exception, it will be processed within 7–10 business days to your original payment method. Your bank or card issuer may require additional time to post the refund to your account.

  1. Legal Entity

NutrivaGlow is a brand operated by Digital Income Grow LLC, a limited liability company registered in the State of Wyoming, USA.

Registered Address:
30 N Gould St Ste R
Sheridan, WY 82801
USA

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